Escalation Matrix
| Details of | Contact Person | Address | Contact No. | Email Id | Working Hours |
|---|---|---|---|---|---|
| Client Servicing | Mamta Polai | 616, 6th floor, Suncity Success Tower, Sector 65, Gurugram, Haryana, 122005 | 07314852049 | instockssupport@indmoney.com | Monday to Friday 9.00 am to 6.00 pm |
| Head of Client Servicing | Tejas Chhotani | 07314852021 | grievanceinstocks@indmoney.com | Monday to Friday 9.00 am to 6.00 pm | |
| Compliance Officer | Ameya Mahendra Bhelekar | 07314852022 | complianceinstocks@indmoney.com | Monday to Friday 9.00 am to 6.00 pm | |
| Managing Director & Principal Officer | Nikhil Anil Behl | 07948224850 | directorinstocks@indmoney.com | Monday to Friday 9.00 am to 6.00 pm |
In absence of a response/complaint not addressed to your satisfaction, you may lodge complaint with: SEBI at https://scores.sebi.gov.in/scores-home or Exchange (NSE) at https://investorhelpline.nseindia.com/NICEPLUS/ or Exchange (BSE) at https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx or Depository (CDSL) at https://www.cdslindia.com/Footer/grievances.aspx Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal/Depository portal.
After exhausting all available options for the resolution of the grievance, if you are still not satisfied with the outcome, can initiate dispute resolution through the ODR Portal https://smartodr.in