Hotlisting Process (Voluntary Block/Freeze Process)

Hotlisting is a security measure that allows you to voluntarily block or freeze your trading account if you detect any suspicious or fraudulent activities. By initiating a hotlist, you can ensure that your trading account is temporarily suspended, preventing any further unauthorized transactions.

How to Hotlist Your Trading Account

If you want to hotlist your trading account, you can choose from the following methods:

Method 1 - INDstocks Website

Visit www.indstocks.com and log in using your OTP. Follow these steps to voluntarily block/freeze your trading account:

  • Go to Menu
  • Select My Permissions
  • Choose INDstocks Account
  • Click on Trading Account Hotlisting
  • Submit OTP & Confirm

Method 2: Email Request from Registered Email ID

Send an email from your registered email address to stoptrade@indmoney.com. with the subject line STOP

INDstocks will validate that the hotlist request is received from you. Upon validation, we will:

  • Issue an acknowledgement & confirmation of your Hotlisting request on your registered email id and mobile number.
  • Freeze/block your online access to the trading account on both INDstocks App & website within the prescribed timelines*
  • Cancel all pending orders associated with your account.
  • Notification of Open Positions (if any ): Within one hour of freezing/blocking your trading account, we will communicate details of any open positions and contract expiry information to you.
  • The re-enablement process of your Trading account will be shared on your registered email-id.

*15 minutes in case the request is received during the trading hours and within 15 minutes before the start of trading / Before the start of the next trading session in case the request is received after the trading hours and 15 minutes before the start of the trading

How to Re-enable Your Trading Account

If you want to re-enable your trading account after hotlisting, you can submit a re-enablement request through the following steps:

1. Register Reactivation Request

Visit www.indstocks.com and log in using your OTP. Follow these steps to register your re- enablement request:

  • Go to Menu
  • Select My Permissions
  • Choose INDstocks Account
  • Click on Trading Account Hotlisting
  • Submit OTP & Confirm

Validation and Confirmation

INDstocks will validate that the re-enabling hotlist request is received from you. Upon confirmation, we will:

  • Issue a confirmation of your request on your registered email id and mobile number.
  • Your online access to the trading account on both INDstocks App & website will be re-enabled.